Check-in/out times

Check-in time: 4:00pm
Check-out time: 11:00am
Group check-out: 10:00am

Online Payment Methods

We accept Visa, MasterCard, Discover, American Express, JCB and Diners Club.

How To Make A Reservation

You can easily check availability and make a reservation online. You may also contact us directly as followed:
Toll-free within the U.S.: 1-888-29-PARKS (888-297-2757)
Outside the U.S.: 303-29-PARKS (303-297-2757)
For same day reservations or to reach a lodge guest, please call 435-772-7700

Reservations Hours Of Operation

Open 7:00 a.m. to 7:00 p.m. Mountain Time, daily. NOTE: The reservations office is closed Thanksgiving, Christmas and New Year’s Day, and will close at 12:00 p.m. on the day prior to each of these holidays.

Travel Agent Reservations

We accept travel agent reservations for individual travel parties. However, please be advised that we do not pay commissions or offer net rates to travel professionals.

Group Reservations

Group reservations (10 or more rooms) can be made by contacting Deedee Bow at 435-619-8521.

Rates

Our rates require approval by the National Park Service, so you can always be assured of an excellent value. Your deposit guarantees the first night’s room rate. Any increases to the room rate after your reservation is confirmed and will apply to all additional room nights. Any modifications to your reservation(s) may result in the entire stay being subject to the new applicable rate.

• Unless otherwise noted, the rates apply per room, per night, based on double occupancy. Extra adult and rollaway charges apply. Children 16 and under stay free when accompanied by an adult.
• Rates do not include 11.02% room tax.
• Taxes and surcharges are subject to change. All room rates are subject to applicable taxes and/or surcharges.
• Rates are stated in US dollars.

Reservation Policies

We are currently accepting reservations for stays up to 13 months in advance. On the first of each month, we will begin accepting online reservations for the entire month of the following year at midnight (12:00 am) Mountain time (Denver, CO time). For example, on September 1, we will accept reservations through September 30 of the following year. Our Central Reservations office will begin accepting reservations via phone at 7am Mountain time (Denver, CO time) on the first of each month. Advance reservations are strongly recommended for all properties.

• Advance reservations are strongly recommended. We regret that we cannot offer a waitlist for accommodations.
• The majority of our rooms are available to book via our online reservation system.
• Reservations for individuals may be made for up to nine rooms.
• Ten or more rooms for the same stay is considered a Group and these requests may be submitted to the Zion Lodge Group Sales office. Note: we do not pay commissions on groups in the park.
• When sending any correspondence via fax or email, please be sure to include complete information concerning your request, including name, billing address, phone number, email address (or fax number) to expedite a response.

Pets and Service Dogs

Animals or pets are not allowed, with the exception of qualified Service Dogs for guests with disabilities. Please advise your reservations agent if you are traveling with a Service Dog.

What is a Service Dog?

At Zion National Park Lodge, a Service Dog is defined as a dog that is personally trained to do work or perform tasks for the benefit of a guest with a disability. There are many different acceptable conditions for using a service dog, such as guiding a blind person, pulling a wheelchair, or alerting and protecting a person who is having a seizure, and other special tasks as defined in Title III of the Americans with Disabilities Act (ADA). A Service Dog is not a pet. All Service Dogs shall be up to date on all required vaccinations upon arrival at the property, and may be subject to additional rules and regulations of the National Park Service.

Are pets, Service Dogs in Training, or Emotional Support Dogs considered Service Dogs?

No. Service Dogs do not include pets or Service Dogs in Training. Nor are Emotional Support Dogs or “assistance animals” considered Service Dogs based on a decision by the U.S. Department of Justice. None of these animals will be able to stay at Zion National Park Lodge.

Deposits

In order to reserve a room, a deposit equal to the first night of your stay (plus tax) is required on each room within seven days of making the reservation. If arriving within 14 days, a credit card deposit is required to make a reservation. You may use a Discover, JCB, American Express, Diners Club, MasterCard or Visa and we will charge your credit card upon completion of the reservation.

The deposit will guarantee your room reservation for an arrival beyond 4:00 p.m. Please note: the deposit will guarantee the reservation and the first night’s room rate only. Any increases to the room rate after your reservation is confirmed will apply to all additional room nights. Any modifications to your reservation(s) may result in the entire stay being subject to the new applicable rate.

Cancellations

Reservations may be modified or canceled up to 48 hours (2 days) prior to your arrival; after that date, the deposit is non-refundable.

Failure to arrive on the scheduled arrival date will result in cancellation of your reservation and forfeiture of your deposit.

Modify or cancel an existing reservation.

Modify or Cancel Your Reservation

We recommend you modify or cancel your reservation online when possible. You may retrieve your reservation via the below “Modify or cancel an existing reservation” button, click “Modify & Cancel” and follow the prompts to login with your email address and password. If you have not setup an online profile with a password, please click on “Find my reservation” and follow the prompts with the required details.

If you cancel your reservation less than two days prior to arrival, your deposit will be forfeited.

Please note that refunds will not be issued for cancellations due to inclement weather.

Modify or cancel an existing reservation